Terms & Conditions

Last updated: 2026

Welcome to Afya Plexus, a digital platform that connects users with dialysis centers, hospitals, and healthcare providers across Kenya. By accessing or using this platform, you agree to these Terms.

  1. Nature of Service

    Afya Plexus is an information and discovery platform. We do not provide medical services, diagnosis, or treatment.

  2. Medical Disclaimer

    Information on this platform is for general informational purposes only. Always consult a licensed healthcare provider before making medical decisions.

  3. User Responsibilities
    • You agree to provide accurate information
    • You will not misuse or disrupt the platform
    • You will not impersonate healthcare providers
  4. Healthcare Listings

    Facilities listed are responsible for the accuracy of their information. We do not guarantee availability, pricing, or quality of care.

  5. Location-Based Services

    By using "Near Me" features, you consent to the use of your device location to provide relevant results.

  6. Limitation of Liability
    • Medical outcomes or decisions
    • Errors or inaccuracies in listings
    • Service interruptions
  7. Intellectual Property

    All content and branding belong to Afya Plexus and may not be reused without permission.

  8. Termination

    We reserve the right to suspend or terminate access if users violate these terms.

  9. Governing Law

    These Terms are governed by the laws of Kenya.

  10. Contact

    Email: support@afyaplexus.com